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Refund policy

Before requesting any return, replacement, or refund, please reach out to our support team:

  • Email: service@ninjacrafts.com
  • Phone: (888) 444-9566

Let us know what went wrong, and we’ll work with you to resolve the issue.

By placing your order, you agree to our terms of service and are aware of our shippingreturn & refund policy.

REFUNDS & REPRINTS

We have a 30 day replacement policy!

  • Contact us within 30 days of receiving your Pressables order to request a replacement.
  • We will replace any Pressables that exhibit print defects or adhesion problems.
  • If you’d like a refund or a replacement for reasons other than print quality or adhesion, please provide details of your request.
  • Refunds or non-quality replacements require management approval.
  • Ensure you’ve followed our application guidelines exactly.
  • Double-check your shipping address before finalizing your order; we send a confirmation email with all details.
  • Orders shipped outside the continental U.S. are not eligible for return, exchange, or refund.

LATE OR MISSING REFUNDS

If you haven’t received a refund within 7 business days:

  1. First check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.